Seamless Integration! Retail Link Unified Commerce - Connect POS & E-commerce

Bridge Your Physical & Digital Commerce

Retail Link Unified Commerce Solution

Connect Retail Pro POS with your e-commerce platform for real-time inventory sync, automated order processing, and unified customer management. Eliminate manual data entry and overselling with seamless integration across all sales channels.

Real-Time Sync

Instant data updates

Multi-Platform

Magento, Shopify, WooCommerce

Cloud & On-Premise

Flexible deployment

The Common Challenges

Challenges Retail Link Solves

The absence of a wholesome unified experience for all stakeholders: customers, users, agents, and management

Inconsistent Data Sync

Manual data entry and inconsistent synchronization between POS and online store leading to errors and inefficiency

Inventory Mismatch & Overselling

Stock discrepancies between physical stores and online platforms resulting in overselling and customer dissatisfaction

Process Automation Gap

No streamlined process for online orders, click-and-collect, and order fulfillment across channels

Fragmented Customer Data

Customer information scattered across systems making centralized rewards, loyalty programs, and marketing difficult

Limited Actionable Insights

Lack of unified data across all channels preventing data-driven decision making and strategy optimization

Complex Order Tracking

Difficulty tracking orders across multiple channels and providing customers with real-time order status updates

Core Solutions

Unified Commerce Capabilities

Real-time data synchronization across all channels with automated workflows

Inventory Sync

Real-time synchronization of inventory quantities from multiple Retail Pro outlets to your web store

Flexible mapping of all product attributes from Retail Pro to webstore
Sync inventory quantities from multiple retail outlets
Threshold settings for inventory levels before syncing
Automatic frequent quantity updates with no manual intervention
Create collections/categories from Retail Link to platforms
Upload product images through RetailLink

Customer Sync

Seamless customer data synchronization between ecommerce platform and Retail Pro for unified customer management

Obtain all customer account details from ecommerce automatically
Sync customer data to Retail Pro for marketing purposes
Maintain centralized customer records
Enable unified customer experience across channels
Support for customer segmentation and targeting

Price Level Management

Automated price synchronization including regular, sale, and promotional pricing from Retail Pro to web store

Update sale and promotional prices from Retail Pro price levels
Automatic return to original prices after sale period
Support for multiple price levels and customer groups
Real-time price updates across all channels
Cost and pricing updates from POS to web

Sales Orders & Auto Invoicing

Automatic download and processing of web store orders in Retail Pro for seamless fulfillment

Automatically download web orders to Retail Pro
Eliminate duplicate and manual data entry
Full order details including tax, shipping, customer info
Support for coupon codes and discounts
Status updates (Shipped/Delivered) sync to web store
Separated web and store sales reports
Platform Integration

E-commerce Platform Support

Seamless integration with leading e-commerce platforms and custom solutions

Magento

Full integration with Magento 1.x and 2.x for enterprise e-commerce

Shopify

Seamless connection with Shopify and Shopify Plus stores

WooCommerce

Complete synchronization with WooCommerce-powered WordPress sites

Custom Platforms

API-based integration support for custom e-commerce solutions

Key Benefits

Why Choose Retail Link?

Enterprise-grade unified commerce solution with proven results

Best Practice Workflows

Industry-standard process workflows and features available out-of-the-box for immediate implementation

Highly Customizable

Scalable solution that adapts to different process maturities and business requirements

Seamless Integrations

Tight, contextual integrations with business apps including Magento, Shopify, and WooCommerce

Easy-to-Use Interface

Flexible and intuitive interface design resulting in a low learning curve for your team

Latest Technology

Built with cutting-edge technology including online assistants and modern integration frameworks

Flexible Deployment

Choose between on-premises and cloud versions (AWS, Azure) with easy switching between options

Flexible Deployment Options

Choose the deployment model that best fits your business requirements

On-Premises

Complete control and data security with on-site deployment

Amazon AWS

Scalable cloud deployment on Amazon Web Services infrastructure

Microsoft Azure

Enterprise cloud deployment on Microsoft Azure platform

Easy switching between deployment models as your business evolves

Why Choose RIS Services for Retail Link in Dubai?

Expert implementation partner with proven success in unified commerce solutions for Dubai retailers

Retail Pro Integration Experts

Specialized expertise in Retail Pro integrations with comprehensive knowledge of POS and e-commerce platforms

UAE Retail Specialists

Local Dubai team understanding UAE retail operations, regulations, and omnichannel commerce requirements

Proven Implementation Success

Track record of successful unified commerce implementations across multiple industries and platforms

Complete Support & Training

End-to-end implementation including setup, customization, training, and ongoing technical support

Frequently Asked Questions

Common Questions About Retail Link

Get answers to the most common questions about Retail Link unified commerce implementation for Dubai retailers.

What is Retail Link and how does it benefit Dubai retailers?

Retail Link is a unified commerce solution that seamlessly integrates Retail Pro POS with e-commerce platforms like Magento, Shopify, and WooCommerce. It provides real-time inventory synchronization, automated order processing, and unified customer management across all sales channels. For Dubai retailers, this means eliminating overselling, reducing manual data entry, and providing customers with a consistent omnichannel shopping experience.

Which e-commerce platforms does Retail Link support in UAE?

Retail Link supports major e-commerce platforms including Magento (1.x and 2.x), Shopify and Shopify Plus, WooCommerce, and custom platforms via API integration. The solution provides full synchronization of inventory, orders, customers, and pricing across all these platforms with your Retail Pro POS system.

How does Retail Link handle inventory synchronization across multiple stores?

Retail Link provides real-time inventory synchronization from multiple Retail Pro outlets to your web store. It includes flexible mapping of product attributes, threshold settings for inventory levels, automatic quantity updates, and support for multi-location inventory management. This ensures accurate stock levels across all channels and prevents overselling.

Can Retail Link be deployed on-premises or in the cloud for UAE businesses?

Yes, Retail Link offers flexible deployment options for UAE businesses. You can choose between on-premises installation for complete control or cloud deployment on Amazon Web Services (AWS) or Microsoft Azure for scalability and accessibility. The solution also supports easy switching between deployment models as your business needs evolve.

Ready to Bridge Your Physical & Digital Commerce?

Experience the power of unified commerce with Retail Link. Our Dubai-based integration experts are ready to connect your Retail Pro POS with your e-commerce platform for seamless omnichannel operations.

Need immediate help?

+971 52 904 5458
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info@risservices.ae
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