Office 2301, 23rd floor, X2 Tower, JLT, Dubai, UAE
+971 4 4309347, +971 529045458

About Us


Retail Information Systems provides cost-effective, highly configurable and scalable point of sale and inventory control software solutions to retailers worldwide.
Retail Information Systems serves and consults with customers who operate retail operations, from small specialty to large chain stores and provides software and hardware implementation, custom programming, project management, and eCommerce design, integration, and implementation.
For over a decade Retail Information Systems has strived to exceed the expectations of every client by offering outstanding customer service and extensive knowledge of the IT Industry. We’re fortunate to be supported by a team, whose functional and technical expertise combined with their hands-on experience, ensures that our clients receive the most effective and professional service. This is part of the reason why RIS received the highest awards at the 2014 Retail Pro Global Conference:

[object object] About Us up arrow 150x150  North America Sales Performance of the Year

[object object] About Us up arrow 150x150  Best in New Customer Acquisition

[object object] About Us up arrow 150x150  Service Excellence Award


You’re not just buying a POS solution. You’re buying a long-term relationship.

Perhaps even more important than selecting the right POS solution is choosing the right reseller

from which you will be purchasing the software and hardware. Before you decide whether the

solution is right, you need to assess the kind of relationship you will be entering into as well.

Your successful implementation, ease of use, training of your employees, and ongoing technical support

and emergency service will all rest on the reseller’s commitment to not just your customer experience, but your customers’ positive experience at the counter.

The difference that Retail Information Systems offers its clients is found in our:

[object object] About Us up arrow 150x150  Deep industry knowledge of specialty retail segments.

[object object] About Us up arrow 150x150  “Whatever it takes” attitude to ensure your success, regardless of how long you’ve
been a customer

[object object] About Us up arrow 150x150  Expert technical support available to assist you 24/7

[object object] About Us up arrow 150x150  Knowledge of new technologies that keep up with the ever-changing needs of today’s
consumers and enable you to continue to make your customers ‘customers for life’

[object object] About Us up arrow 150x150  A staff of friendly, passionate retail technology professionals that enjoy what they do and
have been part of a successful company for over 15 years.

line1 [object object] About Us line 1 150x17  OUR CUSTOMERS  line1 [object object] About Us line 1 150x17

As Retail Pro’s North American 2014 Partner of the Year with the added distinction of the 2014 Service Excellence Award, RIS has been recognized by our customers and peers as a superlative reseller and business partner.

The reason is simple: RIS offers our customers deep experience with Retail Pro, especially with its latest release of Version 9, enabling us to handle our customers’ most challenging business requirements. In fact, RIS has written several enhancements that Retail Pro has incorporated into the product’s base code. Our unique Retail Pro 9 experience makes us the ‘rescue reseller ‘of choice when customers outgrow their resellers’ expertise or have support needs their current reseller can’t provide. Most other US dealers have only been selling Retail Pro for the last few years and have less customers and less experience on v9.

With over 1,500 customers our customers represent some of the largest Retail Pro v8 and V9 installations in the US, including such well known retailers as American Apparel, Earthbound Trading, Russell’s Western Wear, Flip Flop Shops, City Gear, Brown-Forman, Tandy Leather Factory, and Rimowa.


Launched in Dubai, UAE in early 2014,
RIS Services JLT is RIS’ flagship international office.

We provide in-house services through a team of knowledgeable and experienced technical analysts and support technicians.

RIS Services’ clients range in size from a single shop all the way up to corporate giant Al Futtaim. No customer is too small. No project too big.

RIS Services JLT provides valued services and ancillary retail products to best fit your needs, including:

[object object] About Us up arrow 150x150Software / Hardware consulting and implementation

[object object] About Us up arrow 150x150CRM & Customer Loyalty Platform; POS Integration

[object object] About Us up arrow 150x150Custom Programming

[object object] About Us up arrow 150x150Project Management

[object object] About Us up arrow 150x150E-Commerce Integration

[object object] About Us up arrow 150x150mPOS & Mobile Inventory

[object object] About Us up arrow 150x150 Retail Analytics & Traffic Counting

[object object] About Us up arrow 150x150Forecasting, Planning & BI Solutions

If you have a requirement or questions on retail in general,

please contact us today!


If you have questions or concerns, we would like to hear from you.

Please feel free to contact us if you would like additional information regarding our products, services or other requests using the form to the right.